Customer Spark

This past March, over 100 CX professionals gathered in Dallas for Customer Spark, the first of its kind for CXPA. Several top CX brands shed valuable insight into successful customer experience practices and discussed the latest big-picture trends for building customer loyalty. Attendees left energized with ideas to implement and a network of CX professionals with whom to connect. But the excitement doesn't stop there.

We hope you’ll take the opportunity to revisit your favorites and view the ones you missed.

Read a testimonial from a Customer Spark attendee.

Want to gain recognition? Contact Lesley via email.

Case Study: Thomson Reuters The “X Factors” of CX Dana Hyatt, Vice President, Customer Experience	Case Study: Make-A-Wish® Making Wishes Come True David Williams, President and CEO
Case Study: Cisco Connecting the Unconnected… On Behalf of the Customer Laura Lazarescou, Customer Experience Practice Advisor	Case Study: Dell CX Strategy for Your Evolving Business Tiffany Stryk, Director, Customer Experience
Case Study: Interstate Batteries In it for the long run…  Tyler Reeves, President and General Manager, National Accounts